Frequently Asked Questions
Everything you need to know about your DOXA shopping experience.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping is free on all orders over $100.
What is your return and exchange policy?
You can return or exchange any unworn, unwashed items with original tags attached within 30 days of delivery. Returns are processed within 7-10 business days.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Where are DOXA garments manufactured?
Our collections are designed in-house and produced in ethically audited factories that prioritize sustainable practices and fair labor conditions.
Can I track my order after it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package in real-time.